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Business Terms



Payment terms
When using Danish and foreign credit cards, a fee of 0.75% - 3.75% is required depending on the credit card used.

Deposit
Copenhagen Airport Hotel (Badehotellet i Dragør ApS) reserves the right to charge a deposit of 25% of the booking amount for bookings during the summer season, holidays and for major corporate or group bookings. Deposit due 30 days after booking, and deposit is not due in time, cancellation of reservation.

Online booking
For online booking, the full amount (100%) is included. Possibly Purchases at the time of booking. Payment is made via Netaxept (Netaxept Payment Solution), approved by Teller.

Cancellation
We note that cancellation or changes must be made via online booking (My Bookings) or in writing (by email) by noon. 12.00 the day before arrival. In case of late cancellation, absence or prior departure, we reserve the right to charge a fee corresponding to the first night or retain a deposit. This applies to all types of stays.

In case of cancellation of stay due to acute illness, accident or death, which affects the tenant, spouse, children, parents or siblings, the full rental amount (100%) is refunded.

Cancellation of arrangements / groups
Cancellation or reduction of arrangements / conference for 12 persons or more must be free of charge by Copenhagen Airport Hotel (Badehotellet i Dragør ApS) by email (by e-mail) no later than 4 weeks before arrival.

After that, a maximum of 50% of the final order can be canceled. Please note that in order to cancel the maximum 50%, the cancellation must be made as follows:

    30 - 20 days before arrival can be canceled up to 50% of the final order
    20 days prior to arrival, the event is binding and no longer can be canceled or made changes to the booking
    In case of no show, delayed arrival, early departure or later cancellation or reduction, Dragør Badehotel is entitled to a replacement corresponding to the full price of the late cancellations in the final arrangement

Copenhagen Airport Hotel (Badehotellet i Dragør ApS) will of course try to resell any late cancellations. In the event that it is not possible to resell the services at the same price, Copenhagen Airport Hotel (Badehotellet i Dragør ApS) reserves the right to submit an invoice for the price difference on the originally ordered services according to this booking

Force majeure
If the stay is prevented due to force majeure (natural disasters, strikes, war actions, riots and the like), Copenhagen Airport Hotel (Badehotellet i Dragør ApS) is not liable for interrupted or unannounced stay.

In case of doubt, please refer to the general terms and conditions of the hotel and catering industry.